Data We Collect and Why We Use It
We collect the information you provide when you create your account: full name, email address, phone number and date of birth. When you make a deposit or withdrawal through bKash, Nagad or Rocket, we log the transaction reference, wallet number and amount to verify the payment
-
1
and keep your account balance accurate. We also collect device data — browser type, IP address and session timestamps — to protect your account from unauthorised access and to keep the platform running correctly on your mobile or desktop. Cookies and similar tools track which pages
-
2
you visit so we can improve the experience. We do not sell your personal information to third parties. Data shared with payment processors like bKash, Nagad and Rocket is limited to what those processors need to complete your transaction. We retain your account data for as
-
3
long as your account is active and for the period required by applicable law. You may request a copy of your data or ask us to delete it at any time by contacting our support team. Availability of certain account features depends on your local law
-
4
and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.